Independent review notes utility provider’s lack of preparedness for emergency management, restoration, communications after January ice storm

Senator used office to coordinate personal restoration timeline with Teresa Broyles-Aplin for Brentwood residence

O'Connell notes utility will be 'held accountable' regarding power restoration efforts, issues executive order to form storm-response commission

Roughly 135,000 homes and businesses are still without electricity during the biggest outage in NES history

Reporting more than 215,000 power outages, city officials provide updates on temporary warming centers, primary snow routes

Electricity transmission post restores power to about 20,000 after direct hits from tornado