Other Services 

Getting Settled

Nashville Electric Service


To establish electric service, call the NES customer service line 24 hours a day, seven days a week. You will be asked to supply a letter of good standing from another utility, or you can choose to have a free credit check performed. If your credit is good, you will not be required to pay a deposit. (Security deposits of either $150 or $180 are otherwise required.) An initial service fee of $10 is charged if electricity is already on at your new location. If electricity must be restored, it is $45 to have it restored the same day and $30 if you give a day’s notice.

Nashville Gas Co.


To establish gas service, call customer service at the above number 7 a.m.-6 p.m., or stop by the MetroCenter location at 665 Mainstream Dr. 8 a.m.-5 p.m. Mon.-Fri. New customers will need either to submit a letter of good standing from another gas or electric utility, or to undergo a credit check. If a deposit is required, it will be based on the two previous highest bills at the new location. The minimum residential bill charge is $7, and automatic bank drafts to pay monthly bills can be arranged. The Nashville Gas Home Energy Center at the Mainstream Dr. location also sells natural gas appliances and can provide installation and financing.



To set up phone service, call BellSouth 6 a.m.-10 p.m. Mon.-Fri., 8 a.m.-10 p.m. Sat. (closed Sun.). The Right Touch Automated Information Service is open 24 hours a day, 365 days a year. Allow at least 3-4 days to establish service, and remember that you can even place a service order a month in advance. You will need to provide:

♦ your complete street address

♦ your Social Security number (for credit check)

♦ the name of your landlord (if renting)

♦ employment information and contact number

Basic phone service in the Nashville area costs $18-$20 a month. Up to 20 customized phone features including call-waiting, caller ID and voice mail are also available individually, or in various package plans costing $30.50-$37.85 per month. BellSouth also offers mobile phone, Internet and DSL services. Internet can run anywhere from $15.95 to $20.95, and DSL ranges from $45 to $49.95.

Metro Water Services


Water can be connected in a same-day service over the phone. Hours are 7 a.m.-6 p.m. Mon.-Fri. (Non-peak calling hours are 2-6 p.m. Tues.-Thurs.) When you call, you will need to provide your driver’s license and Social Security numbers, and a service contract will be mailed to you. A nonrefundable $25 new-service fee will be included on your first bill. The minimum water bill is $9.58, and sewer service charges are included.

Trash removal and recycling


Metro Public Works offers the following trash removal services: refuse collection (862-8971), chipper service (862-8971), and bulk item removal (862-8971). Dumpsters are also available at some Kroger stores and other locations for recycling plastic, aluminum, newspaper, cardboard and glass.

Voter Registration

To vote in an election you need to be registered at least 30 days before that election. You may register at the Davidson County Election Commission (862-8800), located in the Howard School Building at 700 2nd Ave. S. You may also register by mail (using forms available at post offices and public libraries) and when renewing your driver’s license. For information on absentee or early voting, call 862-8815.

Cable television

Comcast provides cable service in Nashville. To get hooked up, call 244-5900. Appointments can be scheduled in two-hour windows, and installers will call before they come. Comcast also offers high-speed Internet installation and service.

Cable and Internet installation prices vary depending on specials and package deals. Call Comcast Customer Service for details. Additional outlets after the primary installation will vary from free to $10.95. The basic/standard cable service costs $37.45 per month. Various premium and movie-channel packages are available, but you must have or rent a cable box. Call Comcast 24 hours a day, seven days a week, for information on cable packages and equipment rental, or to change your service. Or swing by their offices at 660 Mainstream Dr., in MetroCenter, 8 a.m.-6 p.m. Mon.-Fri. and 9 a.m.-2 p.m. Sat. Or visit Comcast’s Web site at www.comcast.com.

Dead animal removal

In the Metro area, call 862-8971. In outlying areas, call the Department of Animal Control at 862-7928.


Subscribe to this thread:

Add a comment

Sign Up! For the Scene's email newsletters

* required

Latest in Annual Manual

All contents © 1995-2015 City Press LLC, 210 12th Ave. S., Ste. 100, Nashville, TN 37203. (615) 244-7989.
All rights reserved. No part of this service may be reproduced in any form without the express written permission of City Press LLC,
except that an individual may download and/or forward articles via email to a reasonable number of recipients for personal, non-commercial purposes.
Powered by Foundation