Jay Reagan 
Member since Dec 23, 2012


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Re: “Castrillo's Pizza

I called Castrillo's one evening at 4:30 to order; got voicemail stating "we are closed from 2-4 p.m." Called again at 5:00 to get same recording. At 5:30, I ordered elsewhere. Later that evening, I emailed Castrillo's to let their owner/manager know of the oversight on voicemail.
The response was shocking! I was told that there was an event that kept them from opening until 6 p.m. What about the voicemail? Their owner told me he didn't care if I went elsewhere since he had 5.000 happy customers. In fact, he told me "good luck."
Perhaps, if they took care of customers, they would have 10.000 customers by now. Will I ever eat at Castrillo's again? Hell, NO!

J.C Reagan

Posted by Jay Reagan on 12/23/2012 at 1:28 AM

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