What a friend we have in Cheeses.
I would love to have piped in music eliminated.
Ban the use of cell phones.
Keep the water and coffee filled without us having to ask.
Service should be impeccable, yet invisible. Don't be in our faces, don't interrupt.
If there is a problem in the kitchen, make sure the server tells us about it and apologizes. The wait is easier to bear if we know we aren't being ignored.
Treat single diners as honored guests. Don't shuffle them off behind the columns or next to the kitchen, and above all, seat them before larger parties that may have arrived after them.
Good parking is a must. I don't like valet parking.
Good value for the money is key at all price points, whether it's a hotdog and slaw, or Chateaubriand. No one likes to feel like they are being taken advantage of.
Tables large enough to hold everything ... tiny little tables next to a wall are a nightmare in terms of elbow room. And for Pete's sake, don't have those tall chairs that you meed a ladder to climb up on.
Above all, consistency in all things -- service, food, pricing, atmosphere. If it's great one visit, not-so-great the next, we won't be back.
The new Blackberry Beer App was named 2011's Most Downloaded. (firstname.lastname@example.org)
I have loved "The Scene" restaurant reviews for decades, but I do get frustrated when the reviewer presumes readers know where a restaurant is located, hours of operation, and their website address. Would it be too much to ask that this information be included at the end of every review, just like the big guys do it? It would really help a lot.
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