epoh21 
Member since Apr 17, 2010


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Re: “Firefly Grille

We had a horrible dining experience with the rude staff. We immediately felt rushed by Doug, our waiter, as he made the comment to our table that he was on a schedule. They hovered the table all night which I thought was great service until I realized the hovering was because they were rushing us out. Finally the extra rude man with the suprisingly outdated soccer haircut came to our table and asked us to leave because people were waiting on the table. Really?? Is this great customer service? You definitely should ask if your reservation is on a timeline because apparently our reservation had a timeline which was not communicated. A table for 8 and 1.5 hours in the resturant seems reasonable to me. Upon leaving another staff member ran to the parking lot to tell us she was sorry for the way her "socially dysfunctional" colleagues treated us. We will never go back there....I have had a few bad dining experiences but this one goes straight to the top. Way to go rude Doug and soccer haircut man!!

1 like, 2 dislikes
Posted by epoh21 on 04/17/2010 at 8:48 PM

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