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Comment Archives: stories: News: Helter Shelter

Re: “How to bewilder the staff at your local big-box hardware store

hmmm, Walter? May I offer that my experience with the staff at the big boxes does match yours. That is to say, they don't run away screaming when I enter the store, and they don't appear to be morons. In fact, I find them to be at least moderately knowledgeable, quite pleasant in personality and willing to go to any lengths to help me find what I think I want. Walter, given the poisonous tone of your article, might it have occurred to you that the staff doesn't avoid customers in general... just ah, how can I put this gently? Yes, I know. Is there a mirror in your bathroom?

Posted by Tao Furse on 10/25/2009 at 7:19 PM

Re: “How to bewilder the staff at your local big-box hardware store

I don't know which big box you shop at, but it has been our experience that ALL the folks at both blue and orange boxes have been super-helpful and knowledgeable. They'll spend as long as it takes to help us solve our problems, even if the solution is just a part that costs a dollar, or doesn't even result in a sale. I love your column, but I think you have a case of "what you see is what you get." We see helpful people and you see idiots!

Posted by Pat Luboff on 10/23/2009 at 9:24 AM

Re: “How to bewilder the staff at your local big-box hardware store

It is always nice to see your name in print. Thanks Walter, for making me look good...!!! That spreader was a mess. You must admit I did give you good customer serviced..Please come back and see me and I'll make sure that you will have another great shopping experience... Lou

Posted by Lou Munson on 10/22/2009 at 5:04 PM

Re: “A duct-taped cat deserves better—but not better than a dog

Walter love your humor. Like even more info supplied on home repairs/inspections. Lots of folks can do the humor, few the latter. Let's get more to read on the later. Thanks!

Posted by Govskeptic on 10/02/2009 at 7:35 AM

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