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Comment Archives: Locations: Goods & Services: 2 Stars: Last 30 Days

Re: “Fieldhouse Bar & Grill

My wife and I ate here on a Wednesday shortly after they opened. We were excited to try the food after being given a recommendation by a friend about the food and beer specials. The menu had some great options all centered around bacon. The servers were friendly. We were enjoying it so much we got 3 of our friends to come join us.

My wife and I have been looking for a place to do weekly trivia and after being told that The Field House would have trivia every Tuesday we were excited to make that our regular place.

Then our check came. Upon looking at the Facebook page of The Field House, it says that their happy hour included 2-for-1 drafts. Upon arriving at the restaurant, there is a sign that states 2-for-1 drafts. Upon being welcomed by our server, we are again told the special is 2-for-1 drafts. No restrictions are mentioned. I proceeded to order craft beers expecting that they would be included in the deal.

When we received our check my beers were all full price, which is when I was told by my server that the deal only included domestic drafts. My server agreed that this was confusing and got the manager to handle the situation. This is where things went from bad to worse.

The manager, Ash, approached our table and proceeded to explain to me that “it was 2-for-1 drafts, but they did not say which drafts.” He made this statement with an incredible amount of smugness as if he had tricked me into getting full price beers. As if his misleading advertisement worked and he was happy about it. Ash made no offers to make corrections to the check, because apparently it was my fault for not asking to clarify the specials they advertised.

To be clear, I was not that upset with the confusion and had the check been cleared up this one time I would have loved to come back and get domestic drafts. But because Ash chose to treat me the way he did and for choosing to not take the $8 off my check I will refuse to go back here. I will not support a business that benefits him.

Posted by Cole D. Rogers on 10/09/2014 at 11:10 AM

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