Comment Archives: Locations: Restaurants: 1 Star
Re: “Jackson's Bar And Bistro”
While seemingly chill- Jackson's has a tendency to add-on to its bill. The past two times I have been to Jackson's once at the bar and once outside dining, my bank account showed an increase in the final number of my bill, above the tip. The employees at this resturant add to your bill so they can pocket it. I called the manager who was busy- and never called back...Beware and pay for the sub-standard food with cash.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “Gerst Haus”
Food was horrible. Really. Atmosphere was a poor imitation of the old building. I hope the owners are paying a bit more attention to the Sportsman's grilles, I guess this one is a write off. Did I mention that the food was horrible?
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Cajun Steamer Bar & Grill”
I am 100% Cajun from Lafayette La, and just moved here. My 1st trip to this restaurant was just OK, food not great. Tables were close and we were getting bumped frequently.
Why, I'll never know, but I took my wife and 20 yr old daughter there. Horrible experience. Will never go back. Rude waitress. Freezing. Would not reseat us to a table not directly under a vent.
Never got to the food, but stand by my 1st trip there. Average.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Joe's Place”
Great place to go if you like being sucker punched and called "faggots" by the owner and bouncer. I'm told the owner is good friends with many area cops and enjoys getting blasted drunk at his bar and then starting fights with guys who don't regularly drink there. This seems true considering the cop who took statements told us we'd never win if we pressed charges, but that he's is forced to show up there a lot because of these issues. The "bouncer" hit me so hard that my shoes flew off and I was soon covered in blood. He was 6'5" and weighed about 300lbs but somehow was able to claim it was self defense. I'm 5'8" and 160lbs...right...
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Ru San's”
I ate at Rusans with two of my friends. The food is cheap, but the service was terrible. The waitress was rude and when she got one of my friend's order wrong, she acted as if my friend was at fault. I did not mind so much that the waitress got the order wrong, but attempting to blame it on my friend is despicable service. When we asked to see the manager, he automatically took the waitress's side. Eat here if you want cheap, average food, but do not expect the waiters to be polite.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 2
Value: 2
Overall: 1
Re: “Nucci”
Nucci’s Italian Ice and Gelato is located in Cool Springs shopping Center in 2000 Meridian Blvd., Suite 100 Franklin Tennessee. Nucci’s staff is rude, provides poor customer service and negative attitude towards other ethinicgroups non white.
Steve and Connie Hovis are the owners, their sons, Ben and Jay, work full time and their daughters, Erin and Morgan,
Upon entering the restaurant on Friday July 17, 2009 at 8:45pm parking was limited and owner Connie Hovis did not provide adequate customer service tonight by acknowledging three customers order and never asking may I help you. I politely interrupted the Connie Hovis while the son (ignored my presence as a customer as well and asked 2 other customers for help) and stated I was next she tried to ignore my comment and then asked can I help you.
Normally I would have thought this was an error or oversight but Steve Hovis (owner) also displayed this same negative and discriminatory behavior in May 2009. I have lived in Cool Springs over 13 years and rarely see restaurants who provide negative customer service survive!! My family was a standard customer at Nucci’s – we even looked forward to the daily Gelato specials. After tonight the racists attitude by the owners and family needed to be provided in reviews for future patrons.
The menu is limited and the prices are high considering Baskin Robbins, Maggie Moos, Coldstone and Dipping Dots with in a mile radius of Cool Springs. Portions are tight and staff will try to use old products or take shortcuts in preparation. Maybe this small family owned business can grow from this negative experience and become more diverse to other elasticities trying to support their business within Cool Springs.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Cajun Steamer Bar & Grill”
Bad food...the stuffed shrimp is not what you would expect. The service was poor and the place seemed dirty.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “French Quarter Cafe [Closed]”
If you are looking for good cajun food and good entertainment go somewhere else. The food was of poor quality and the live music was worse. I would not suggest this cafe to anyone. Very disappointed.
Rating Detail:
Food: 1
Service: 2
Atmosphere: 2
Value: 1
Overall: 1
Re: “Taste of Russia [Closed]”
Food fit for Romanov's it is not. Six of us went a few nights ago. We ordered appetizers and dinner. My appetizer came 1/2 hour after everyone elses. I was told, by the waitress, "It would come vhen it vas cooked". It arrived with my dinner. The piroski was in a pasty instead of a dough, but I thought it was tasty, the people who ordered it did not.The herring was less tasty and the Greek Salad was overburdened with peppers. When I got my pelmeni, I was please with their taste. Two chicken kiev's were ordered and looked and tasted commercial. One of our guests thought they were "Hot Pockets". Two stroganoffs were ordered, which were made with inferior meat and were tough and chewy. My stuffed cabbage was partially cooked and I returned it. I was offered something instead and got the Salmon Tower appetizer, which was very good. One other person ordered the Zraza, I think it was spelled, very much like a rouladen, but dry and chewy. The Cake Napoleon was a puff pasty turned into a brick, cold, hard and tasteless. No one was happy. Very uneven and very unskilled service. I have travelled the world and have eaten in Russia. This was more like Gulag food, I suspect.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “Cajun Steamer Bar & Grill”
I visited this restaurant with a party of six and was told it would be 25 minutes until we were seated. Over an hour later, we were still waiting. A party of 30 monopolized five tables for several hours since they all straggled in over a 90 minute span. These tables were reserved although we were told the restaurant didn't take reservation. The guest of honor for this party of 30 seemed to know one of the restaurant staff, so I guess they got special privileges. We complained about the wait (other people were being seated the entire time we waited), and received a very snotty response from the manager. We were finally seated, but were given no menus or eating utensils. Unless you have unlimited time and patience, avoid this site.
Rating Detail:
Food: 4
Service: 1
Atmosphere: 2
Value: 3
Overall: 1
Re: “Rumba Rum Bar and Satay Grill [Closed]”
Pre Dave matthews dinner was horrible, wanted to drop a line to let you know of our first"(and probably last) visit to this establishment. The food was good. Very unique menu , but the service we recieved was beyond poor, it took us 15 min to get our drinks, I had water due to the designated driver. and with 5 bartenders working it took several attempts to get our second round, we had to stop another waitress and ask her to get our drinks. Several people were around us experiencing the same situation. Very poor birthday dinner experience. The concert was good though.
Rating Detail:
Food: 4
Service: 1
Atmosphere: 3
Value: 1
Overall: 1
Re: “Royal Thai”
Ive been going to this place for 2 years mainly for lunch ONLY because this is the only thai place around. But NEVER AGAIN and will go out of my way to advice everyone at work the same.
The waiter did not explain anything on the menu inspite of us asking for some help on it. Typically I always tip , but this time I did not care much for the service and attitude of the waiter and decided not to Tip him. The waiter CONFRONTED us on this, followed us outside the restuarant, used abussive language with my wife and ASKED US NOT TO VISIT THE PLACE AGAIN.
I think I need not explain any further!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “Chappy's”
What a disappointment! The blackened shrimp appetizer was like eating a spoonful of salt. The fried oyster platter I could've gotten anywhere. The twice baked potatoes were oily, of all things. All-in-all, the meal was far too expensive for what we expected. The atmosphere was nice enough.
Rating Detail:
Food: 1
Service: 3
Atmosphere: 3
Value: 1
Overall: 1
Re: “Sole Mio”
Nice atmosphere, but that's about it. Rude waitstaff (our large group was automatically gratuitized, so maybe that's why?). Our waiter spilled my glass of wine and I had to ask him to replace it for free (he wanted to charge us). One rude look later, he did eventually bring a new glass on the house. I also ordered the 3 course special. Our waiter instead ticketed the first 2 courses a la carte, which was, of course, more expensive. He tried to charge for the 3rd course, but I just declined the dessert. The food was bland, and more expensive than most Italian restaurants in Nashville. Mama Mia's is much better. Avoid this place.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 5
Value: 1
Overall: 1
Re: “Giovanni Ristorante”
My wife and I went to Giovanni’s for Valentine’s Day. As we were looking over the menu we heard what appeared to be a manager and a customer having an unusually loud disagreement. The dispute relocated close to the front where we heard the customer was upset by something the waiter had said to his wife. Some strong language was used and the customer soon left. We though it was odd, perhaps a misunderstanding but I am sure it didn’t make it any better for the couple that left.
On the meal, the appetizer, lobster, was tough. As was my steak, but my wife’s halibut was fantastic. I can say that was one of the best I have ever had. We finished our desert, which we did enjoy as well and then the check came.
My wife used her credit card to pay for the meal. When our waiter returned with the card, he apparently noticed her name, and made an insulting comment about it. We were both very upset and quite surprised with what he said.
Certainly the tip on our $220 meal fell significantly. We did think it was a rare occasion to see the disagreement that occurred when we first arrived. But to have what happened to us on the same night gave us a very bad feeling about Giovanni’s. On our way out we did explain what happened. We did get an apology, but that really didn’t fix anything.
For the money we spent the food quality just wasn’t there. But adding being offended by our waiter to the experience was way over the top. We will not be returning.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Giovanni Ristorante”
My wife and I went to Giovanni’s for Valentine’s Day. As we were looking over the menu we heard what appeared to be a manager and a customer having an unusually loud disagreement. The dispute relocated close to the front where we heard the customer was upset by something the waiter had said to his wife. Some strong language was used and the customer soon left. We though it was odd, perhaps a misunderstanding but I am sure it didn’t make it any better for the couple that left.
On the meal, the appetizer, lobster, was tough. As was my steak, but my wife’s halibut was fantastic. I can say that was one of the best I have ever had. We finished our desert, which we did enjoy as well and then the check came.
My wife used her credit card to pay for the meal. When our waiter returned with the card, he apparently noticed her name, and made an insulting comment about it. We were both very upset and quite surprised with what he said.
Certainly the tip on our $220 meal fell significantly. We did think it was a rare occasion to see the disagreement that occurred when we first arrived. But to have what happened to us on the same night gave us a very bad feeling about Giovanni’s. On our way out we did explain what happened. We did get an apology, but that really didn’t fix anything.
For the money we spent the food quality just wasn’t there. But adding being offended by our waiter to the experience was way over the top. We will not be returning.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Darfons”
Management Rules - One check per table...Business must be good as they turned down our Tuesday Night Dinner Club with 25 people.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
Re: “Giovanni Ristorante”
Giovanni's is a Tuscan style restaurant that is located between SouthStreet and Boundry. I was excited to go out to dinner for the evening with a group of girlfriends. This was supposed to be a relaxing and enjoyable evening which turned out to be a disaster. The services was terrible to say the least. We ordered drinks upon arriving and did not receive them for at least 30 minutes. We did not get a menu for another 45 minutes. We could not determine who our waiter was and when someone would come to the talbe to take an order they would interrupt and tell us they had to go attend to another table. To top the evening off we had a friend who had an allergic reaction to the food and the response we received from the staff was unacceptable. I was disappointed all around with the entire evening. The food was decent but way over priced.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “Giovanni Ristorante”
Giovanni's is a Tuscan style restaurant that is located between SouthStreet and Boundry. I was excited to go out to dinner for the evening with a group of girlfriends. This was supposed to be a relaxing and enjoyable evening which turned out to be a disaster. The services was terrible to say the least. We ordered drinks upon arriving and did not receive them for at least 30 minutes. We did not get a menu for another 45 minutes. We could not determine who our waiter was and when someone would come to the talbe to take an order they would interrupt and tell us they had to go attend to another table. To top the evening off we had a friend who had an allergic reaction to the food and the response we received from the staff was unacceptable. I was disappointed all around with the entire evening. The food was decent but way over priced.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 2
Value: 1
Overall: 1
Re: “Pizzereal”
Worst pizza I've ever had. We "splurged" to get the house specialty pizza (the Pizza Spinache @ over $20). I've had better frozen pizza. Seriously. Don't waste your time or your money on this place...
Rating Detail:
Food: 1
Service: 3
Atmosphere: 2
Value: 1
Overall: 1