Comment Archives: Locations: Restaurants: 1 Star
Re: “Bound'ry Restaurant”
After having a wonderful experience at the bar we were seated to experience 1 star service. After having to choose from a limited menu.... Some food came out cold and others came out just plain inedible. We did have a party of 8 and knowing how that can be I can understand some confusion. After waiting nearly 1 hour and 45 minutes for our bill WE had to search for a manager.. The managers were just as confused as the waiter... There was nothing they would do other than pay for a round of drinks while they figured bills out (which was nice) but nothing other.. After bad food and bad service we will not be setting foot back in this restaurant... Please don't waist your money or time.. There are other restaurants in town to spend your time and money!
Re: “Pour House Burgers, Bourbons & Brews”
My cousin loves this place. I on the other hand met her and her husband two weeks ago for music and dinner. Band started at 10pm and very entertaining, I had a burger well done(i know not the way one should order , but that is the way i like it) although the burger seemed to have been sitting out and dried up. later that eve I became sick which I believe was from the burger.I also ordered a beer and my date ordered a vodka soda. both glasses had soap suds in them and we had to have another brought to us which they did. Im not sure if Im going to try again, but if I do it will be a soft drink and a small appetizer and hopefully will have better luck
Re: “Commodore Grill”
I don't know about the music -- but the food is mediocre at best and the drinks -- $10 for a glass of watery, tasteless sangria, really?
Re: “Ri'Chard's Louisiana Cafe”
This was bay far the worst dining experience I have ever had! My wife and I went to Ri'Chards on a Saturday night and the place was nicely filled with locals who seemed to be enjoying the music, but not the high priced lack luster food. I could smell the old frying grease so strongly you think we would have known not to order food either. We got the worse sevice, which included bot getting napkins or silverware. My wife order gumbo (IT WAS SERVED COLD and looked very dark and gritty). The jambalaya was some overcooked boxed rice thaw was cold and mushy with tough overcooked and probably old chicken and sausage. To top it off we got the racist stare the entire time we endured this meal.
AVOID THIS PLACE!!!!!!!
Re: “Castrillo's Pizza”
I called Castrillo's one evening at 4:30 to order; got voicemail stating "we are closed from 2-4 p.m." Called again at 5:00 to get same recording. At 5:30, I ordered elsewhere. Later that evening, I emailed Castrillo's to let their owner/manager know of the oversight on voicemail.
The response was shocking! I was told that there was an event that kept them from opening until 6 p.m. What about the voicemail? Their owner told me he didn't care if I went elsewhere since he had 5.000 happy customers. In fact, he told me "good luck."
Perhaps, if they took care of customers, they would have 10.000 customers by now. Will I ever eat at Castrillo's again? Hell, NO!
J.C Reagan
Re: “Bailey's Sports Grille”
Was in town for a convention, went here to eat. The food was good, the atmosphere was good. All was good until our waiter Daniel B gave me the bill ,we were in a hurry I gave him my credit card he ran the card I signed it. Then I notice the bill had all these other charges on it. I told him and he said oh he made a mistake and put someone else stuff on my bill. Then he reruns a new bill about $45 less I paid that one. When I ask about what happened to the other bill I paid he assured me that only this bill will go thru. Well, we all know what happened next he ran the 1st higher bill and not the second lower bill. Im back in St louis now. I disputed it with the credit card company and Baileys sent in my sign receipt so they closed the case for now. I can write a letter and reopen the case but I just decided to tell my story here. So if you are from out of town don't go here or don't get Daniel B as your waiter other wise you will be over paying and getting ripped off. Oh and I did contact the manager there and he could care less. I think this is a common practice at Baileys.
Re: “Sole Mio”
I hate having to write negative reviews, but if I could save someone from a bad experience, then I feel somewhat obligated. Went to Sole Mio's with a small group celebrating multiple birthdays. Never been before, but we were in the mood for Italian and were going to a show a few blocks away after dinner, so it fit nicely with our plans. We were in a great mood, so it took a lot to bring us down. Every course we ordered was bland and boring, which is inexcusable considering that it is more expensive than other local Italian restaurants that offer the same items. There were no real values on the wine list. Markup was substantial for a restaurant as sub par as it was. Do you know how depressing it is to say "This dish actually tasted better at Olive Garden"? I absolutely hate Olive Garden. It was that bad. I know I might sound somewhat cheap complaining about prices. To clarify, I don't mind at all to pay more for better quality food. But if you can't even beat Olive Garden, then you probably should just shut it down. To wrap the meal up, we got a few desserts for the table. The waiter said they were "taken care of", since we were celebrating multiple birthdays. They weren't. He still charged us anyway. In short, if you like Italian food, don't go here. It's just sad.
Re: “B.B. King's Blues Club”
WORST service EVER. Tried to have dinner before Americana Awards show. Waitress screwed up drink order (didn't know the difference between Pale Ale and Dos Perros) Food didn't arrive 45 minutess after placing order and ended up going to panera and being late for show.
Re: “Mad Platter”
My husband and I thought we would catch a nice dinner before meeting friends downtown later in the evening. On the Saturday night of 8/26/12 (8pm seating), the restaurant was only 30% full with no one waiting for a table. Now we know why:
The kitchen and/or server lost our dinner order for over an hour; the waitstaff was apologetic but nonplussed (i.e., "this happens all the time") .
My husband requested no onions in one dish which, when finally delivered an hour and a half after ordering, was chock full of onions - with much more onions than any normal recipe might have reasonably been expected to include (Shrimp and grits), which felt like an intentional slight after an hour and a half of waiting for the order.
Duck and gnocchi: Duck breast was properly prepared (juicy and rare) but gnocchi was dry (undercooked) and the dish had no sauce to speak of on the plate.
We are extremely easy to please and aren't true foodies. The restaurant did comp the Shrimp and grits and offered a dessert gratis, which was a good effort to appease. However, we can't return here with clients or friends due to the uncertainty of the food and service, so we will not be back.
I should also point out to the dating community that the atmosphere is dreary and spartan and therefore Mad Platter is not a good choice to impress a dinner date.
Perhaps you'll have better luck.
Re: “Pomodoro East”
I went with my wife on Saturday night for dinner 2nd time and I will never go back!
We were there when they first opened and had enjoyed it very much. But recent visit is not good. The wait staff was dis-organized. I'd ordered a glass of Chianti (my wife doesn't drink) and Mussels Antipasti to share and for entree - Flat iron Steak and Chicken and mushroom pizza. The Mussels was cooked in the wood oven and it was average (We liked the one at mAmbu more). then we waited at least 20 minutes for our entrees to come to table.. many folks were seated later than us had already gotten their food. Our waitress kept "Yapping" to other tables and had forgotten our food. Finally the food came out. the steak and pizza were cold (clearly has been sitting at the service station for sometime after it prepared)...The waitress apologized and said it just came out the window (what window?) and do not know what happen. The manager came by and again apologized and promised to make us fresh if we want to wait. ok. Since we waited this long. Well. They just re-heated them. The steak now over-cooked than what we ordered "medium rare" and the pizza - well (taste like I just nuked the left-over pizza from microwave). It's ashamed. I really liked their pizza, however I did not go there and eat a greasing "left-over" pizza!
The apologetic waitress offered us free dessert - on the house but we declined. We paid and left.
Re: “Mama Mia's”
My wife and I went in for dinner on a Wednesday night; I hadn't been in years and it was her first visit. I remembered the service being mediocre but the food being very good.
The service hasn't changed -- it was appallingly bad. The restaurant is not well-run from a service perspective; of the 3 servers on-shift one was far more concerned with loudly sorting and rolling clean silverware than running any food, which was left in the window for minutes at a time. The credit card machine was broken, and I overheard from another table that their soda machine was not functioning, either. For a restaurant that serves neither alcohol nor tea, it appeared the beverage choices left were tap water and sprite. Mercifully, we had purchased a bottle of wine from the nearby liquor store, which proved the saving grace of the evening.
The food? Perhaps my palate has improved, my memory was inaccurate, or the food has simply gone downhill. The salads were slathered in bottled, flavorless, pre-made dressing. The pasta was not fresh -- while properly cooked, it was clearly dried pasta. The sauces were average; the bolognese lacked any richness or depth. The garlic bread (which we asked for repeatedly and was delivered near the end of the meal) tasted like it had been popped out of a Pillsbury can -- artificial and oily. I felt the prices were not in line with the quality.
Overall, I couldn't recommend this to anyone -- in the 20 years since this place opened, Nashville now has many Italian options that do a better job than Mama Mia's in all areas -- decor, service, and most importantly, food.
Re: “Couva Calypso Cafe”
I'm going to do more than simply review a restaurant, I'm going to provide an insight into the type of person the owner is. Today I had to go get my phone repaired so I ducked into iHospital (love it!) and was told I had a forty minute wait. Now, they have a very comfy waiting area but it was lunch time and I thought having a bite at a local place would be an excellent way to spend the time. Calypso Cafe shares a parking lot with iHospital and several other businesses at Elliston Point plaza, but I had no interest in partaking in their boring soggy chicken, under-seasoned beans or any faux-carribean slop they serve there. If I want legit good cuban food I go to Back to Cuba Cafe on the corner of Harding and Trousdale. No, I intended to walk across the street to a landmark Nashville institution and have a spectacular, greasy, delicious burger at Rotiers. Upon exiting the parking lot I am yelled at by a rather unhinged looking older white dude wearing jungle-Jim wear threatening to have my car towed. Now, I can understand that the lot is for paying customers of businesses of Elliston Point plaza. Leeching parking is no bueno. I tell the guy (strained but politely) that I was actually a customer of iHospital and was just going to have some lunch while I waited for my phone to be repaired. He advised me it didn't matter, if I left the lot my car was getting towed. At this point I'm angry. I tell him, that it didn't matter if I sit in Rotiers or if I sit in iHospital, my car was staying exactly where it was, so what was the deal? I get the 'those are the rules' lines, at this point I ask for his name, who he works for and who owns the plaza. He tells me his name is Phil and he works for 'Elliston Partners' , which I assumed was the property management company. I tell him I think it's extraordinarily rude and not customer focused to have such policies.. but I turn right back around and sit in iHospital for the full forty minutes while my phone is getting fixed. I'd be dead or in jail before I moved my car before then. When I get inside I'm informed the guy doesn't work for the property company, he's the owner of Calypso Cafe and that this has been an ongoing problem. I noticed he was only harassing people who were leaving the lot for Rotier's. Several other people left for other destinations off the property and weren't addressed at all. In short, this guy obviously feels his business can't compete with Rotier's and that his valuable time as a business owner is best spent browbeating the other customers at Elliston Point in an attempt to bully them into his restaurant or at least drive business away from his competitors. I will never eat at Calypso Cafe again and I urge anybody who appreciates civility and common sense to do likewise.
Re: “Sperry's Restaurant”
I will never go back to Sperry's. I ordered lamb chops cooked med rare for my entree. When they arrived at my table, you could tell they were way overcooked just by looking at them. The bones were completely charred and when I cut into one, the meat was tough and completely grey. I sent them back and asked if they would make them rare to be sure they weren't overcooked. They brought brought back a terrible second attempt. They were pretty much just a little less cooked than the first. Also, there were about 10 extremely thin lamb chops completely covered in bread crumbs that seemed like an attempt to hide the terrible meat underneath, rather than 3-4 nice thick cuts that could be cooked perfectly.
I really hoped this was a fluke and that something was just off that night, but then for dessert we ordered a sunday (impossible to mess up a sunday, right?). The ice cream sunday was pre-made and had to have been sitting in the freezer for days. My girlfriend couldn't even shove a fork through the ice cream.
Easily the worst dining experience I have had since I have lived in Nashville, and probably the biggest waste of money i have spent while dining anywhere.
Re: “The Local Taco”
This was the worst taco place. I have ever eaten at. Service was horrible. It took forever and they messed my food and my friends order and when we finally got it it was bland and under cooked.
Re: “Sweet-n-Sassy Bakery”
This must be the case of the emperor's new cloths. I suppose people that think they are getting hand made cakes and butter cream icing, or a cake better than Kroger or Publix because the sign reads "bakery". These are box cakes just like the grocery store and there is no butter in the shortening icing they use. If a bakery adds things to there cake, (ribbon) than they have something to hide. All this is fine if it is represented honestly, but it is not. Just know what you are buying, and realize this is a result of there not being any real "bakery" to show customers what they are not getting at this cake store.
Re: “Ri'Chard's Louisiana Cafe”
I went on a Sunday morning and couldn't have been more disappointed. The place was still showing signs of the night before. I ordered eggs benedict and got a combination of a cold, dry english muffin, cold ham, something that resembled an processed egg product, flat and tasteless, and topped with a congealed sauce. We were told immediately that they were out of jambalaya and shrimp although others around us were ordering shrimp. I think the community night life and cajun food is probably acceptable and maybe even good, but we we won't go back to find out. I got the impression that because of their reputation, our meal- or lack of, just didn't count. We were charged full price though we didn't eat it. Sorry patrons.
Re: “Mary's Old Fashioned Pit Barbecue”
Got a groupon for this place.... got bbq plate w/ beans and slaw... my beans had a hair them....right from the start. Slaw wasn't all that good either. It was hot in the dining room, and the tables felt greasy to the touch, and it smelled dirty in there too. Not mention this place is in the GHETTO !!
Re: “Raz'z Jazz Bar and Grill”
I have been eating here since he opened his first site on Murfreesboro road and have continued to support him with his Smyrna site. However, after last night I will not visit either site again. I had the worst experience I have had up to date, from this restaurant (Murf. Road) or any restaurant for that matter.
I took my mom out for a Mother's day dinner, where I have taken her many, many years before since the food and service was always outstanding here. We arrived at 6:05, got seated. No one took our drink order, addressed us, acknowledged us until 6:14 - I was ready to leave, but my mom wanted to stay - I couldn't get anyone's attention to ask for our server. Our server was somehow medicated, not sure by what, but her speech and eyes were not normal. She took our order, we got our drinks, salad and bread. She then "verified" what we had ordered (she had written down, but couldn't read her writing).
The table behind was trying to tackle their server also, but their service was great compared to ours.
At 6:45 I went to the bar and asked to speak with a manager (1st time I requested a manager), the bartender assured me our food was coming.
At 6:50, here comes our food. My mom's order was correct, however, mine was no where near what I ordered - even after writing it down and verifying again. We were told mine was on it's way.
So, my mom ate and at 7:15 here came my food - my mom was done - they never told me it had to be cooked, never checked on me from 6:50 to 7:15. I asked four waitresses, including the bartender, for a manger 7 times. I was told Razz's wife was in the back and that was the only manager there. I never saw anyone except the bartender. No manager even attempted to come by our table.
She brought out my food - which I had requested to be cancelled 25 mins prior. She offered to take my portion off the bill. I told her I did not expect to pay for anything since I did not get to have dinner with my mother, on mother's day. I did not end up paying, but I think that is because I was getting louder with my frustration and they wanted me out of there.
This did not seem to be an "off" night to me. I know that Razz's brother was in the kitchen, I saw him. It is very sad that we were treated like this, from a place that I have visited since it opened. The last few times I ate at the Smyrna location, the service and food was also off - not to this degree, but enough to be noticed. I would say I eat here about once or twice every three months.
If you hit it on a good night, I'm sure it's good. I just wont be going back to either location to find that good night. It is a Mother's day that will not be forgotten - that's for sure.
Re: “tayst [closed]”
Just ok. I had much higher expectations for Tayst, especially as an award-winning restaurant. The food was mediocre and the server had no knowledge of the menu.
Re: “Chinatown Restaurant”
Terrible service. Waited over 45 minutes for our food. Food had little flavor.