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Comment Archives: Locations: Restaurants: Latin American: Last 30 Days

Re: “La Terraza

First of all I don't typically post negative reviews but after reading other comments about La Terraza on other sites, I feel compelled to share our experience. We have been there once before and didn't have a great experience but decided to give the place another try. Again, they were shorted staffed. We did have a table of 7 so we tried to be patient but we had to ask several times for water refills. One member in our party received their food after everyone else had already ate. Our waitress left and apparently didn't give our checks to anyone else. We waited an hour (no exaggeration) for our checks. After crappy service, subpar food, and a long wait for the checks, the so-called manager came to our table with a very unprofessional attitude. He insisted that we were lying about what we had, when clearly our plates were still in front of us and refusing to apologize for the poor service. No one wanted a free meal, all of us were plenty capable and willing to pay for our meal. When someone at our table stated that we would just appreciate an apology for our poor experience, the manager said, "that's not my problem" and asked us to leave. I really wish I was making this up but its the honest truth. Never again will they get our business.

Posted by UK Girl on 04/12/2015 at 12:45 AM

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