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Comment Archives: Locations: Restaurants: Contemporary: 1 Star: Last 30 Days

Re: “Antonios' of Nashville

On the advice of a local (who takes her family here often) we tried Antonios. From the condescending "I'll see if there is any place to seat you" after replying that we didn't have a reservation to the poor service and long wait for our food our dinner was a disaster. Our wait person was perky and knowledgeable taking our order. Salads were brought as ordered. We sat, and sat and sat. After 25 minutes she came back to tell us our dinners would be out in 2 minutes. Another 15 minutes later the manager came by and said our dinners would be right out. Another 15 minutes later it was, with 5 steak knives for 2 steaks as if that made things right. We ate our average meals and sat while staff walked by our table, not picking up our dishes on their way to the kitchen. We should have gotten up and walked out, paying the manager as we left. She came with the dessert tray (!) and I asked for the bill. After another 10 minutes waiting for my credit card to be picked up we put on our coats and she came running over. I asked her what the problems were. She said everything was OK. I stopped by to talk to the manager who told me it was the waitperson's fault for not turning in our ticket. I also talked to him about my experiences with staff who help each other out-or not as is the case in this place. He told me he hoped we would come back again. Why would we when there are so many other wonderful places to eat where they treat you like a valued customer instead of the red headed step child? We were at a workshop so there are now 13 people and their friends and family who will be spreading the word that this is a place to avoid.

0 likes, 1 dislike
Posted by Mary on 11/20/2014 at 4:29 PM

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