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Comment Archives: Locations: Restaurants: Pizza

Re: “Mama Mia's

I agree with Joe Savage & Nyshired about Moma Mia's- It just plane sucks. When you walk in the sign on the table says $5.00 corking fee & $2.50 per six pack of beer- Why ?
They had many tables available but wanted to seat us at the table by the door, it's December & cold-we had to ask for another table.
The servers & Manager just don't care if you are happy or not.
We ordered two entrees, one Lasagna & one Penne bolognese with sasage. We received the extravaganza & the Penne pesto.
Both dishes were cold. I think we got someone elses order ?
When we finally found our server she said she would talk to the manager ? Why ? (Just bring us the right orders) She returned and said the manager would adjust the price- now we are paying more for the meals we didn't order and it was also cold?
I gave up trying to comunnicate with insanity, paid the bill and left- never to return :~( Barry Harkin, Nashville, TN

0 likes, 1 dislike
Posted by Barry Harkin on 12/04/2011 at 10:24 AM

Re: “Pie in the Sky

Very confused by the other review here. Why did they give a 5 star review if they were so dissatisfied. Not sure how a pizza can be overcooked and chewy.

In either case I love this place. Never had a bad time of a bad pizza. Make sure you try this place out for yourself.

0 likes, 1 dislike
Posted by Shyguy222 on 11/21/2011 at 6:03 PM

Re: “Bella Napoli

While the food was good, the service was TERRIBLE. Our waitress was very pleasant, but we had two issues. First, my ID was denied because it looked 'fake'. While I was visiting from out of state, I had two forms of identification and it still look half an hour to get my glass of wine. Second, The group I went with was using a Scoutmob. When we received our checks the alcohol was not discounted. We had to send the check back 3 times before we asked for the manager. The manager was the RUDEST manager I have encountered at a restaurant. When we asked about the discount on the alcohol, his response was 'We have never discounted alcohol before and if you have a problem with the Scoutmob you need to call them and complain'. The Scoutmob did not say the deal excluded alcohol, but the manager didn't seem to want to work with us at all. He was not listening, just talking in a very condescending manner. I will not be going back to Bella Napoli EVER. And if you plan on drinking a glass of wine, don't expect a discount if you're using a Scoutmob. This is a very unfortunate situation, food was good, but you can't have a successful restaurant with a terrible manager.

0 likes, 3 dislikes
Posted by Andrea on 10/17/2011 at 8:22 AM

Re: “Urban Flats [Closed]

I don't feel it's really fair to give a restaurant only 1 star based on your dislike of the parking situation.

Here's a REAL review of the actual restaurant.

Pleasant interior, much sleeker and more upscale than you'd expect based on the menu. Food is fresh and freshly prepared. Decent wine selection. Nothing knocked my socks off, but I've never been disappointed with what I ordered. A lot will depend on whether you like the concept and flavor combinations (I do). A perfectly decent casual chain concept that feels more sophisticated than a casual chain concept, and a good choice for lunch or an inexpensive dinner choice before heading out to downtown events.

Posted by FG on 03/21/2011 at 3:46 PM

Re: “Pizza Perfect

Undoubtedly Nashville's best pizza. Local and fresh, the calzones!

1 like, 0 dislikes
Posted by mountainpassiknow on 03/18/2011 at 7:25 PM

Re: “Michaelangelo's Pizza

Only seconded by Pizza Perfect

Posted by mountainpassiknow on 03/18/2011 at 7:22 PM

Re: “Pizzereal

Dear Gabe: To call that the worst pizza you've ever had only requires having no idea what an actual pizza would taste like. This is a real one, and people who've lived in real pizza making towns will tell you so.

1 like, 0 dislikes
Posted by bmazor on 03/06/2011 at 9:55 AM

Re: “Urban Flats [Closed]

Over priced. I also asked if they validated parking in the garage, was told they did, but then really they didn't validate. I hate having to pay for parking at an establishment I'm already giving money to. Valet was not there that day either.

Posted by transplant on 03/05/2011 at 9:52 PM

Re: “Mama Mia's

TERRIBLE SERVICE/RUDE SERVERS!!! DO NOT WASTE YOUR TIME!!!

I have to say that after my experience this weekend I will never be returning to Mama Mia's! We went out there for a 29th birthday dinner for my girlfriends sister at 6 pm on saturday with a party of 6. As we walked through the door we were greeted by a tall, dark haired, and skinny male server who was completely rude to us and acted like it was a complete inconvenience that we were even there. He was very rude and informed us that we would not be able to sit down for at least an hour. As mama Mia's is completely disorganized and had nowhere to wait to be seated , we offered to go back to my girlfriends sisters house, which is around the corner to wait. They said they would call us when a table was ready. (By the way if they took reservations all this disorganization would be alleviated! However they do not unless you have eight in your party and they cannot even accommodate a party of 6 as I found out!)I have worked in the service industry for years and have never encountered anyone as a host who was as rude as this waiter/Host! Furthermore , this individual has waited on me before and he was always sub par, Never kept wine glasses full, lack of silverware when entrees arrived, not around to uncork wine when needed , took forever to greet the table , and on multiple occasions,I might add. To be honest I don't know how he even has a job! The other servers there are not much better either, so do not expect good service if you go here! He went so far on one occasion, to drop the check after we received our entrees because he said he needed to get out early to go downtown! Anyway, we were never called and went back to the restaurant after an hour and a half to be greeted by the owner who told us she had no idea what we were talking about when we told her that we had signed in in the book for a table at 6 . She noticed the mistake then . She did NOTHING to rectify the situation except say that we could wait another half an hour for a table! She even proceeded to sit a group right in front of us! This restaurant owner could have done something to appease our group of Mama Mia's regulars! I have bought gift certificates and referred people to the restaurant in the past because I always thought the food was decent for the price, even though service was sub-par!. The owners of this restaurant could care less about keeping anyone happy and would rather ruin my friends 29th birthday without offering any compensation for their mistake. I have never encountered this in my life! They should get a real manager to straighten that place out. Needless to say after we realized that the owner could have cared less she had screwed up, and after 2 hours of waiting, we went somewhere else (los arcos) and had a great dining experience. Thanks for ruining my friends 29th birthday because you and your staff are too incompetent to run a restaurant! Don't go to Mama Mia's unless you want to be treated very rudely, have very poor service, and possibly cold food as well.I will deter anyone I know from ever going back!!

Posted by nyshred on 01/25/2011 at 10:30 PM

Re: “Mellow Mushroom

Mellow's crust is out of this world. Get the Kosmic Karma, it's increĆ­ble. The service overall is pretty good, except last time I went there was this new hostess (the one with blond hair, short, young, with ear gauges)...she was extremely unfriendly and made my party and me feel like we were very un-welcomed. But overall it's great food and service, just that one girl was really off...the only reason I'm not rating it 5 stars

Posted by guest123 on 12/31/2010 at 8:01 PM

Re: “Pizzereal

My husband and I LOVE the Spinache. We've lived in East Nashville for 7 years and when we eat pizza, it is the Spinache every time!! The staff is warm and friendly..a true neighborhood pizza spot. The atmosphere is great in the winter by the fire or in the summer on the patio. If I lived in Franklin, I would drive all the way to 5 Points just for the food at PizzeReal! Do yourself a favor and give it a try yourself!!

1 like, 0 dislikes
Posted by Beth B. on 11/10/2010 at 4:11 PM

Re: “Pizzereal

I actually have been to Pizzareal many times, and I found their Pizza Spinachi to be probably the best pizza I've ever eaten (with the possible exception of the spinach pie at Santarpio's in Boston.)
I love their skyline view from the patio, and the fireplace in the brisk weather.
The service is good, the people are friendly.
What's not to like??

1 like, 0 dislikes
Posted by eduard on 11/09/2010 at 5:02 PM

Re: “Aharts Pizza Garden

Great Food, Family owned & operated. Best Pizza I've ever eaten!

Posted by bonie on 11/03/2010 at 7:52 PM

Re: “Bricks Café

I came to Franklin for my daughter's horse show and after a long day at the barn we would up at this little hole in the wall. I wasn't expecting much due to its location in a strip mall, I should have listened to my mom about not judging a book by its cover. The food was awesome and I tasted everything everyone ordered. Don't go to this restaurant and not order their smoked gouda artichoke dip, it's a wonderful surprise. As Arnold would say "I'll be back".

Posted by joyinla on 10/02/2010 at 5:23 PM

Re: “Sole Mio

Love this place! The food is delicious. I always manage to eat more than I should. Its not often that I get authentic Italian food like this. While the atmosphere is a little more reserved, I prefer a little more noise/activity... I have NEVER had a bad experience and I love introducing friends and family there

0 likes, 2 dislikes
Posted by boycrazy on 09/25/2010 at 12:00 AM

Re: “Bricktop's

love the bbq chicken flatbread mmmm

1 like, 0 dislikes
Posted by john lang on 08/29/2010 at 9:49 PM

Re: “Mama Mia's

Disregard Joe Savage's review above as it reeks of ignorance. Mama Mia's was opened over 20 years ago by a Cuban family and was bought in 1994 by the Martinez family (also of Latin American heritage) and considering their staying power, they're obviously doing something right. Every time I've been to Mama's Mia's we've had exceptional Italian food (regardless if it's prepared by a Spanish-speaking/non-Sicilian staff) and friendly service. The Bring Your Own Wine bottle policy is a nice compliment to a romantic atmosphere. I recommend it to everyone I know in Nashville asking for a great Italian meal.

2 likes, 3 dislikes
Posted by Nashstu on 08/22/2010 at 12:38 PM

Re: “Bricks Café

We entered Brick's Cafe with pretty low expectations. We hadn't heard anything about it, neither good nor bad, however we had noticed more than one (in Nolensville & Brentwood) and just chalked it up to yet another soulless, flavorless chain restaurant of which most Nashvillian's seem to be inexplicably fond. These factored in with the fact that the facade of the building looks like a sports bar.
Entering the restaurant was a bit confusing. The ambiance was upscale-casual, there was a nice brick oven behind the well manicured bar, the serving staff looked rather professional and the artwork was tasteful, though admittedly scant.
We took two seats at the bar next to the brick oven. We were approached by a server right away and given both food and drink menus. I noticed immediately that the wine list mark-up, both glass and bottle, was among the lowest I have ever seen and these weren't the standard Yellowtail/Barefoot (blech!) products that you would usually see at these price points. These were quality, respectable, tasty wines that could be paired with the menu and actually compliment them.
While ordering our food I was a bit skeptical of the menu. It was large and that normally means that the food isn't fresh or it's just plain bland. I've worked in upscale and fine dining with well-seasoned cooks and chefs for over a decade and I've seen how a kitchen can struggle when there are too many products to manage. Again, with low expectations, I ordered the jumbo lump crab cakes. I wasn't incredibly hungry, but I anticipated that at the least they would go well with my glass of chardonnay. Then they arrived. Wait!?! Is that actually jumbo lump backfin crab? It was, and there was more than I have ever seen in and/or on a crab cake. You just don't see that anymore. Eighty percent of the time I order crab cakes anywhere, I'm not convinced crab is even an ingredient. This had it in spades. The pepper and onion sauce they were rested on was a fantastic compliment. My girlfriend had an interesting bowtie pasta/romaine lettuce dish that incorporated grilled chicken, sun-dried tomatoes, pesto and parmesan. She allowed me to have a few bites and just like my dish, it was delicious and far exceeded expectations. Here's the kicker for me: from my understanding, the amicable gentleman making pizzas in the brick oven behind the bar was one of the partner-owners. A hand's on, involved member of upper management getting his hands dirty in front of a hot oven all while getting to know his clientele, rather than micro-managing his front of house staff is a rare and valuable asset in the food-service industry. No, we aren't longtime friends. I never met "Jimbo" before tonight.
It wasn't that this was the best restaurant I've ever had the pleasure of dining in. It wasn't that it had the most exquisite menu or rarest wine list. It was the fact that I just had the opportunity to enjoy a relaxed and unpretentious dining experience with phenomenal food, made from high quality and fresh ingredients with great drinks, all while being serviced by a genuinely friendly and knowledgeable staff and I won't have to pack a lunch for the rest of the week to make up for the cost of the tab. The value this place offers is absurd. Look, I know what this sounds like and NO, I don't work there. I just feel that this restaurant and the people that work there deserve to have Nashville know that this is a great establishment that I hope succeeds. God knows Nashville doesn't need anymore Olive Garden's, Applebee's, O'Charlies', Chili's, etc. Brick's, you've got at least one very loyal new customer in me. I will be back, VERY soon. Thanks.

Posted by TheNashVillain on 05/25/2010 at 11:01 PM

Re: “Mafiaoza's

I love good pizza and Mafiazo's definitely delivers.. Great tasting pies for sure. BUT - Its very expensive for pizza.. I like going here. Would go here more often but once you get a couple of drinks, a salad to share, and a pizza, you have already dropped at least $60.00. There are a lot more restaurants I would go to before Mafiazo's if I am planning on dropping that kind of coin... Its in a great neighborhood, great atmosphere at the restaurant, very nice patio, but in the end its just pizza. Delicious pizza. :)

Posted by brandon on 05/13/2010 at 4:56 PM

Re: “Mama Mia's

There is nothing at all unique or special about this restaurant, except to say that one could find better food in a jar of Spaghetti-O's. The pasta was ordered al dente but came out slimy & soggy. The sauce was very sweet and tasted like it was prepared by a rank amateur. The amount of pasta served barely covered the bottom of the plate and the price for it all was ridiculous. When I stated I did not like the pasta and wished to just pay for the salad, I was charged $6.00. Needless to say I will not return to this place anytime soon. Full blame for this is poor management and certainly not Sicilian. The cooks in the rear all spoke Spanish. Not a pretty sight.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 2
Value: 1
Overall: 1

Posted by JOE SAVAGE on 01/28/2010 at 9:59 PM

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