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Comment Archives: Locations: Food and Drink: Pizza

Re: “Bricktop's

The steak frittes with herb butter is one of the best you can get in town!

Posted by Aphtaen Makaili on 07/19/2012 at 11:44 AM

Re: “Amico’s New York Pizza

Thank God for Amicos - I can finally say there is a good pizza place in Nashville!

Posted by Amy on 06/20/2012 at 10:09 PM

Re: “Bricks Café

HAIR IN MY FOOD!
First off--let me say that I WAS a loyal customer to Bricks. We eat at the Brentwood location probably 3-5 times/ month and we also eat at or get take-out from the Nolensville Road location 3-5 times/month for the past year+.

This past Sunday, while I was dining at the Brentwood/Franklin Road location with family, we had the worst experience and because of it, will NOT be dining at Bricks ever again.

I found a nasty hair in my steamed vegetables. It was so intertwined into a piece of broccoli that when I picked up the hair, the broccoli came with it. Now, I will admit that I have medium length hair and it was not pulled back that afternoon. However, if my hair fell onto the plate, one would think that I would be able to pick the hair up off the top of the food and remove it. This piece of hair, as I stated before, was intertwined in the head of the broccoli. I doubt it fell off of my head and got that tangled around a piece of food.

I called the manager (who might also be the owner? tall, big belly, bad attitude) over to the table to show him the hair in my food. The only word (besides jerk) that comes to mind is completely APATHETIC! He could care less. I wasn't rude, I wasn't ugly, I wasn't really even that upset. I just wanted him to know that somehow hair was getting into their food. Because, let's get real--mistakes happen. His reaction----"there is no way that could have happened. Our vegetables come to us fresh in a sealed bag." Okay--so a human with hair doesn't package them? A human with hair doesn't get them out of the package when they are cooked? A human with hair doesn't plate them? He NEVER apologized. He acted as if he could care less. He didn't offer to refund the meal....nothing! In fact, I saw him over behind the hostess stand talking to our server & the hostess with a look of total smirk on his face. After that point, our server never spoke to us as she came back to the table. No offer for refills, nothing. They, of course, did not refund the meal. As we were leaving, the hostess just looked at us and did not speak. They acted as if we did something wrong. The manager/owner saw us getting up from our table and turned and walked to the back of the restaurant so he wouldn't have to talk to us as we were leaving.

Last I checked, the restaurant business is pretty competitive. Obviously, this guy doesn't care. The worst customer service I have seen in a long time. Because of his bad attitude (not the hair), they have lost our business.

1 like, 0 dislikes
Posted by megant on 12/20/2011 at 3:51 PM

Re: “Manny's House of Pizza

As a native New Yorker, one of the hardest things for me was not having real pizza, the good stuff. A few months ago, I had a friend visiting who took a condo midtown, one rainy afternoon, we wanted to have something delivered for lunch, and we descided on pizza. Neither one of us are big fans of "chains" and and descided to try Manny's. Delivery was on point and much to our delight the pizza was a little slice of NY. From the sauce to the crust, the perfectly seasond sauce, special cheese, it was perfect. I will never complain that I am missing pizza again, thank you!

1 like, 0 dislikes
Posted by Debbieh_tpa on 12/06/2011 at 11:20 AM

Re: “Mama Mia's

I agree with Joe Savage & Nyshired about Moma Mia's- It just plane sucks. When you walk in the sign on the table says $5.00 corking fee & $2.50 per six pack of beer- Why ?
They had many tables available but wanted to seat us at the table by the door, it's December & cold-we had to ask for another table.
The servers & Manager just don't care if you are happy or not.
We ordered two entrees, one Lasagna & one Penne bolognese with sasage. We received the extravaganza & the Penne pesto.
Both dishes were cold. I think we got someone elses order ?
When we finally found our server she said she would talk to the manager ? Why ? (Just bring us the right orders) She returned and said the manager would adjust the price- now we are paying more for the meals we didn't order and it was also cold?
I gave up trying to comunnicate with insanity, paid the bill and left- never to return :~( Barry Harkin, Nashville, TN

0 likes, 1 dislike
Posted by Barry Harkin on 12/04/2011 at 10:24 AM

Re: “Pie in the Sky [Closed]

Very confused by the other review here. Why did they give a 5 star review if they were so dissatisfied. Not sure how a pizza can be overcooked and chewy.

In either case I love this place. Never had a bad time of a bad pizza. Make sure you try this place out for yourself.

0 likes, 1 dislike
Posted by Shyguy222 on 11/21/2011 at 6:03 PM

Re: “Bella Napoli

While the food was good, the service was TERRIBLE. Our waitress was very pleasant, but we had two issues. First, my ID was denied because it looked 'fake'. While I was visiting from out of state, I had two forms of identification and it still look half an hour to get my glass of wine. Second, The group I went with was using a Scoutmob. When we received our checks the alcohol was not discounted. We had to send the check back 3 times before we asked for the manager. The manager was the RUDEST manager I have encountered at a restaurant. When we asked about the discount on the alcohol, his response was 'We have never discounted alcohol before and if you have a problem with the Scoutmob you need to call them and complain'. The Scoutmob did not say the deal excluded alcohol, but the manager didn't seem to want to work with us at all. He was not listening, just talking in a very condescending manner. I will not be going back to Bella Napoli EVER. And if you plan on drinking a glass of wine, don't expect a discount if you're using a Scoutmob. This is a very unfortunate situation, food was good, but you can't have a successful restaurant with a terrible manager.

0 likes, 3 dislikes
Posted by Andrea on 10/17/2011 at 8:22 AM

Re: “Urban Flats [Closed]

I don't feel it's really fair to give a restaurant only 1 star based on your dislike of the parking situation.

Here's a REAL review of the actual restaurant.

Pleasant interior, much sleeker and more upscale than you'd expect based on the menu. Food is fresh and freshly prepared. Decent wine selection. Nothing knocked my socks off, but I've never been disappointed with what I ordered. A lot will depend on whether you like the concept and flavor combinations (I do). A perfectly decent casual chain concept that feels more sophisticated than a casual chain concept, and a good choice for lunch or an inexpensive dinner choice before heading out to downtown events.

Posted by FG on 03/21/2011 at 3:46 PM

Re: “Pizza Perfect

Undoubtedly Nashville's best pizza. Local and fresh, the calzones!

1 like, 0 dislikes
Posted by mountainpassiknow on 03/18/2011 at 7:25 PM

Re: “Michaelangelo's Pizza

Only seconded by Pizza Perfect

Posted by mountainpassiknow on 03/18/2011 at 7:22 PM

Re: “Pizzereal

Dear Gabe: To call that the worst pizza you've ever had only requires having no idea what an actual pizza would taste like. This is a real one, and people who've lived in real pizza making towns will tell you so.

2 likes, 1 dislike
Posted by bmazor on 03/06/2011 at 9:55 AM

Re: “Urban Flats [Closed]

Over priced. I also asked if they validated parking in the garage, was told they did, but then really they didn't validate. I hate having to pay for parking at an establishment I'm already giving money to. Valet was not there that day either.

Posted by transplant on 03/05/2011 at 9:52 PM

Re: “Mama Mia's

TERRIBLE SERVICE/RUDE SERVERS!!! DO NOT WASTE YOUR TIME!!!

I have to say that after my experience this weekend I will never be returning to Mama Mia's! We went out there for a 29th birthday dinner for my girlfriends sister at 6 pm on saturday with a party of 6. As we walked through the door we were greeted by a tall, dark haired, and skinny male server who was completely rude to us and acted like it was a complete inconvenience that we were even there. He was very rude and informed us that we would not be able to sit down for at least an hour. As mama Mia's is completely disorganized and had nowhere to wait to be seated , we offered to go back to my girlfriends sisters house, which is around the corner to wait. They said they would call us when a table was ready. (By the way if they took reservations all this disorganization would be alleviated! However they do not unless you have eight in your party and they cannot even accommodate a party of 6 as I found out!)I have worked in the service industry for years and have never encountered anyone as a host who was as rude as this waiter/Host! Furthermore , this individual has waited on me before and he was always sub par, Never kept wine glasses full, lack of silverware when entrees arrived, not around to uncork wine when needed , took forever to greet the table , and on multiple occasions,I might add. To be honest I don't know how he even has a job! The other servers there are not much better either, so do not expect good service if you go here! He went so far on one occasion, to drop the check after we received our entrees because he said he needed to get out early to go downtown! Anyway, we were never called and went back to the restaurant after an hour and a half to be greeted by the owner who told us she had no idea what we were talking about when we told her that we had signed in in the book for a table at 6 . She noticed the mistake then . She did NOTHING to rectify the situation except say that we could wait another half an hour for a table! She even proceeded to sit a group right in front of us! This restaurant owner could have done something to appease our group of Mama Mia's regulars! I have bought gift certificates and referred people to the restaurant in the past because I always thought the food was decent for the price, even though service was sub-par!. The owners of this restaurant could care less about keeping anyone happy and would rather ruin my friends 29th birthday without offering any compensation for their mistake. I have never encountered this in my life! They should get a real manager to straighten that place out. Needless to say after we realized that the owner could have cared less she had screwed up, and after 2 hours of waiting, we went somewhere else (los arcos) and had a great dining experience. Thanks for ruining my friends 29th birthday because you and your staff are too incompetent to run a restaurant! Don't go to Mama Mia's unless you want to be treated very rudely, have very poor service, and possibly cold food as well.I will deter anyone I know from ever going back!!

Posted by nyshred on 01/25/2011 at 10:30 PM

Re: “Mellow Mushroom

Mellow's crust is out of this world. Get the Kosmic Karma, it's increíble. The service overall is pretty good, except last time I went there was this new hostess (the one with blond hair, short, young, with ear gauges)...she was extremely unfriendly and made my party and me feel like we were very un-welcomed. But overall it's great food and service, just that one girl was really off...the only reason I'm not rating it 5 stars

Posted by guest123 on 12/31/2010 at 8:01 PM

Re: “Pizzereal

My husband and I LOVE the Spinache. We've lived in East Nashville for 7 years and when we eat pizza, it is the Spinache every time!! The staff is warm and friendly..a true neighborhood pizza spot. The atmosphere is great in the winter by the fire or in the summer on the patio. If I lived in Franklin, I would drive all the way to 5 Points just for the food at PizzeReal! Do yourself a favor and give it a try yourself!!

2 likes, 0 dislikes
Posted by Beth B. on 11/10/2010 at 4:11 PM

Re: “Pizzereal

I actually have been to Pizzareal many times, and I found their Pizza Spinachi to be probably the best pizza I've ever eaten (with the possible exception of the spinach pie at Santarpio's in Boston.)
I love their skyline view from the patio, and the fireplace in the brisk weather.
The service is good, the people are friendly.
What's not to like??

2 likes, 0 dislikes
Posted by eduard on 11/09/2010 at 5:02 PM

Re: “Aharts Pizza Garden

Great Food, Family owned & operated. Best Pizza I've ever eaten!

Posted by bonie on 11/03/2010 at 7:52 PM

Re: “Bricks Café

I came to Franklin for my daughter's horse show and after a long day at the barn we would up at this little hole in the wall. I wasn't expecting much due to its location in a strip mall, I should have listened to my mom about not judging a book by its cover. The food was awesome and I tasted everything everyone ordered. Don't go to this restaurant and not order their smoked gouda artichoke dip, it's a wonderful surprise. As Arnold would say "I'll be back".

0 likes, 1 dislike
Posted by joyinla on 10/02/2010 at 5:23 PM

Re: “Sole Mio

Love this place! The food is delicious. I always manage to eat more than I should. Its not often that I get authentic Italian food like this. While the atmosphere is a little more reserved, I prefer a little more noise/activity... I have NEVER had a bad experience and I love introducing friends and family there

0 likes, 2 dislikes
Posted by boycrazy on 09/25/2010 at 12:00 AM

Re: “Bricktop's

love the bbq chicken flatbread mmmm

1 like, 0 dislikes
Posted by john lang on 08/29/2010 at 9:49 PM

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