Tuesday, July 21, 2009

Belle Meade Harris Teeter Debuts Online Ordering--and It's Beautiful.

Posted by Carrington Fox on Tue, Jul 21, 2009 at 6:59 AM

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Forget everything I said about tunneling through the Earth's crust to park at the new Belle Meade Harris Teeter. Ditch the head lamp. Lay down the pickaxe. Cage the canary. The Teeter offers online ordering and curbside pickup!

Log onto the Harris Teeter website, find the Express Lane service, click on the Belle Meade store and start shopping. Select a time to pick up your groceries, and they'll be loaded into your car without your having to exit the vehicle.

If you're me, you'll start with the specials. I bought raspberries, blueberries, ground beef and other Fox family staples at rock-bottom prices, then proceeded to the main menu of regularly priced items, where I comparison-shopped to my heart's content. (Hint: HT products will always appear at the top of the list, but keep scrolling and you'll find name brands eventually.) Diapers, TP, batteries, ice cream, beer, steak, shampoo--you name it--it's there.

There are so many things that are beautiful about this process, I hardly know where to start, but here's a few of the top reasons to use the Express Lane:

1. By starting with the specials, neatly organized in one section, I was able to build a shopping list around the day's best deals. My $52 bill included $22 in savings.

2. I scheduled my pick-up to fit my own schedule, so I placed the order at 9 a.m. and picked it up at 3:30 p.m. on my way home from picking up kids--on the way to the library to check out the books I reserved online.

3. While shopping online, I couldn't remember if I needed mustard, so I walked to the kitchen to check. (I did not.)

There's usually a $4.95 fee for Express Lane service, but as an opening promotion there's no fee through Sept. 1 at the Belle Meade store.

This being my first time to use the service, I was a little clumsy about the details. I pulled up to the pick-up lane just outside the main entrance, pushed the call button to announce my arrival, and, before I knew it, a delivery person was at my car window with my receipt. It all happened so fast I didn't have time to explain to my child that we weren't even going to have to turn off the DVD player in the minivan for this errand. But in my haste I failed to think through the tipping process, and for that I apologize to the very efficient delivery person.

As they say, I'll get ya next time. But what is the going rate for curbside tipping?

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I've use this service at the Brentwood HT in Brentwood sometimes, and it has truly been a lifesaver. It's well worth the $5 or so if your time is stretched thin or you face the prospect of grocery shopping with a toddler.
Unfortunately, I am a total loser--I never thought about tipping the curbside delivery person!

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Posted by galyng on 07/21/2009 at 9:25 AM

i. lovethis.
bringing a ten-year-old boy (can i have this? and this? and all of that?) and a seven-month-old girl (waaaaaaaaaaaaaaaahh!) to the grocery makes it a 2-hour excursion. you have effectively given me the gift of time.

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Posted by hungryhippo on 07/21/2009 at 9:30 AM

The rule of thumb is a dollar a bag.

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Posted by Jake on 07/21/2009 at 11:03 AM

That seems steep these days when they pack eggs in one bag and a six-pack in another.

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Posted by Carrington Fox on 07/21/2009 at 11:38 AM

Granted, I'm the last person you should seek recommendations from about shopping for anything. But as it's on my way to and from work, I swung into the new Harris Teeter yesterday. To my surprise, the whole cave-parking works for me, as I am experienced with using an escalator and I enjoy avoiding rain, heat, cold, etc. Once inside, other things about the store seemed to agree w/ my karma -- maybe it was how there was no wait at the Starbucks or the cash-register.

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Posted by Rex Hammock on 07/21/2009 at 2:15 PM

RexRexRex Hammock, how in the world is your Tomato Gitmo? Did it work to keep out squirrels? How's the yield?

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Posted by Nicki Wood on 07/21/2009 at 2:47 PM

I just ran into Rex in the elevator at Harris Teeter. After we spoke, I was too ashamed to head to the produce aisle for tomatoes.

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Posted by Carrington on 07/21/2009 at 5:31 PM

Per the HT website, your tip would not have been accepted. It is their policy not to accept tips!

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Posted by redwagondriver on 07/21/2009 at 7:42 PM
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