An amazing thing happened today: I successfully gave someone directions from Point A to Point B in Cool Springs.
Even more shocking than my recent ability to navigate East Nashville from Five Points to Riverside Village is my sudden facility with the suburban ganglion sprawling between Moore's Lane and Cool Springs Boulevard. (Please, hold your applause as I glibly drop the names of major arteries in 37067.) Like a mouse sniffing out cheese in a maze, I have learned my way through Cool Springs by following my nose to food--including Basil Asian Bistro, Wild Ginger, Swanky's Taco Shop, Nucci's, Gigi's Cupcakes and the soon-to-open Cajun Steamer.
The newest stamp in my Doughnut County passport comes from the endearing Taste of Russia, which I reviewed this week and which is well worth the trip down I-65.
Don't miss the borsch or the zharkoe--a crock of roasted meat and vegetables topped with a molten prune. More importantly, don't miss the turn. Taste of Russia is tucked away in a new strip mall on Shingle Way. If you're headed south on Carothers Parkway, turn right before the development with Swanky's, Noshville and the Cajun Steamer. If you get lost, give me a call.
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tried to eat there saturday night, but they were closed for a private party. next time!
Nucci’s Italian Ice and Gelato is located in Cool Springs shopping Center in 2000 Meridian Blvd., Suite 100 Franklin Tennessee. Nucci’s staff is rude, provides poor customer service and negative attitude towards other ethinicgroups non white.
Steve and Connie Hovis are the owners, their sons, Ben and Jay, work full time and their daughters, Erin and Morgan,
Upon entering the restaurant on Friday July 17, 2009 at 8:45pm parking was limited and owner Connie Hovis did not provide adequate customer service tonight by acknowledging three customers order and never asking may I help you. I politely interrupted the Connie Hovis while the son (ignored my presence as a customer as well and asked 2 other customers for help) and stated I was next she tried to ignore my comment and then asked can I help you.
Normally I would have thought this was an error or oversight but Steve Hovis (owner) also displayed this same negative and discriminatory behavior in May 2009. I have lived in Cool Springs over 13 years and rarely see restaurants who provide negative customer service survive!! My family was a standard customer at Nucci’s – we even looked forward to the daily Gelato specials. After tonight the racists attitude by the owners and family needed to be provided in reviews for future patrons.
The menu is limited and the prices are high considering Baskin Robbins, Maggie Moos, Coldstone and Dipping Dots with in a mile radius of Cool Springs. Portions are tight and staff will try to use old products or take shortcuts in preparation. Maybe this small family owned business can grow from this negative experience and become more diverse to other ethnic groups trying to support their business within Cool Springs.